Last Updated: October 2026 • Postic Foods (Udaipur, Rajasthan)
1. Introduction
Welcome to Postic Foods ("we", "our", or "us"). We are dedicated to providing premium quality roasted Makhana (Fox Nuts) snacks while holding the highest standards for user privacy and data security. This Privacy Policy details how we collect, use, store, and safeguard your personal information when you visit or make a purchase from postic.in or its affiliated platforms.
2. Information We Collect
When you browse, register, or place an order on Postic, we may collect the following details:
- Account & Contact Details: Your full name, email address, phone number, and account credentials.
- Shipping & Delivery Information: Full delivery address (including Home and Office address book entries), postal pin codes, and recipient contact numbers.
- Order Records: Items ordered, selected pack sizes (e.g. 55g pouch, 250g pack), order totals, coupon codes applied, and invoice timestamps.
- Device & Usage Information: Anonymous device types (mobile, tablet, desktop), browser types, IP address, and site interaction metrics collected via our internal visitor logs to optimize site responsiveness.
3. Payment Processing & Financial Security
We prioritize your payment security above all. All online electronic payments (Debit Cards, Credit Cards, UPI, Net Banking, and Wallets) are processed through certified, PCI-DSS compliant payment gateways such as Razorpay.
Postic does NOT store, view, or retain your credit/debit card numbers, CVV codes, or net banking passwords on our servers. All transaction data is encrypted in transit using industry-standard SSL/TLS technology.
4. How We Use Your Information
Your data is used strictly for legitimate business and fulfillment purposes:
- To process, pack, and ship your roasted Makhana orders to your doorstep.
- To send automated order confirmation receipts, tax invoices, and shipment tracking alerts.
- To provide live customer support via phone, email, or our verified WhatsApp helpline.
- To provide convenient 1-click address autofill for saved Home and Office locations in your personal customer dashboard.
- To detect and prevent fraudulent transactions or bot attacks.
5. Zero Third-Party Selling Policy
We never sell, trade, rent, or lease your personal information to third-party marketing agencies. Your data is shared only with trusted logistics partners (courier companies delivering your packages) and authorized payment processors solely to complete your transactions.
6. Cookies & Visitor Analytics
We use functional session cookies to maintain your shopping cart contents and login session. Our website also utilizes an anonymous internal traffic tracker to analyze aggregate metrics such as visitor counts and popular Makhana flavors. You can adjust your browser settings to refuse cookies at any time.
7. Your Rights & Address Book Control
You hold full control over your data. By logging into your account dashboard (My Orders), you can review your order history, download tax invoices, and edit or delete your saved Home and Office delivery addresses at any time.
8. Contact Us Regarding Your Privacy
If you have any questions, feedback, or data requests regarding this Privacy Policy, please contact our team: